FAQS

• 1. Will somebody come to pick me up at the airport upon arrival ?
  Yes, our representative will be there to greet you at the airport. Upon arrival, you will be transferred to your hotel by a private car/jeep.
• 2. Is there an Orientation program ?
  Yes, there is going to be a small orientation/briefing program before we embark on our adventure by the tour manager, leader/guide.
• 3. What is the overnight accommodation like ?
  For nights in cities, we use standard/superior standard/deluxe rooms whereas, during the trip, we use lodges/tea houses/guesthouses/home stay for our clients, and whatever is available and accessible. We also arrange sleeping bags for our clients, on their request.
• 4. How big are the groups ?
  We believe in operating small intimate group to provide personal attention and services to our guests. Small groups can enjoy the hike hassle free and enjoy the customized trip according to their need and suitability. We do not incorporate more than 14 People in a group, unless we get special requests from our clients.
• 5. Can I do solo trip ?
  Nepal is a safe country for anyone who wants to explore on their own, although professional guidance is highly recommended by our team for the safety.
• 6. For what purpose is this trip Popular ?
  Our trip "Discovery Nepal" is a well thought of program that allows you to see Nepal from different perspective and light. This trip is popular for its gigantic mountainous views to plain lands, from its dense forests to dessert, from the city of temples of Kathmandu to the lake of Pokhara, hundreds of temples and architectural buildings, fascinating culture and tradition blessed with compact diversity.
• 7. Is this exploration trip safe for women ?
  Yes, Nepal can boast as one of the safest country in South Asia for women. You will find people very friendly and respectful towards foreigners especially towards women. As this trip is not so hard to finish, you won’t be having any difficulty while doing this trip.
• 8. What about security during this trip ?
  We make sure to take security measures during your exploration trip to make your trip delightful. We hire experienced and license holding guides to safeguard your life. We suggest you to follow the guide’s instruction carefully and take responsibility for personal belongings. Always keep your valued belongings near you and lock the door from inside during the night.
• 9. What sort of food can I expect in this trip ?
  The "Discovery Nepal" trip is for all the beauty and attraction purpose. Hence, this region provides wide range of delicious western meals like Pasta, noodles, bread, soup etc. Dal Bhat (Rice, Lentils and Vegetables) are great way to gain energy and be healthy.
• 10. Can we get safe drinking water in this trip ?
  There are plenty of water stations and mini markets and shops where you can easily get bottled water. We recommend that you bring water purifier tablets with you in case you need it for yourself. You have to buy it for yourself.
• 11. What mode of transportation do you use ?
  We use private car, van and deluxe minibus with A/C depending on the size of the group for sightseeing inside the Kathmandu Valley and fly to Pokhara. We also pick up and drop from the starting and ending point of trip on private car or jeep.
• 12. What is the best season for this trip ?
  The "Discovery Nepal" trip can be done every season where March, April, September and October are the best time for this trip.
• 13. Will I be taken care of during emergency ?
  Yes, of course. Your security is our first priority. In any kind of emergency, ask your guide to contact us immediately so that we can manage vehicle for you ASAP and you will be directly transferred to hospital for the treatment.
• 14. What is appropriate dress for trip ?
  Weather here in Kathmandu Valley is moderate type so you will not have to carry heavy clothes for this trip. So carry light weight waterproof jacket along with comfortable pants and thermal inner wear. Make sure you bring at least one warm jacket with you in case of sudden weather change.
• 15. Is it possible to alternate or change the day trips ?
  We customize the trip according to your preference but if you need to change plan during the trip, consult the guide.
• 16. Are we sure to get room while making this trip ?
  We contact the hotel owner for reservation of the room before the trip on a particular day so that we can get you a room as per your own personal desire.
• 17. Are your guides reliable and certified ?
  All our guides are reliable holding license from Nepal Tourism Board, Nepal Government. They are the most valuable assets of the company. Guides know the route like the back of their hand and use their expertise in ensuring your safety.
• 18. How can I charge my electronics during the trip ?
  You can charge your electronics in the hotel where you stay and spend your nights, by paying minimum amount.
• 19. Is there any communication while we are on this trip ?
  Yes, you will get telephone service which is available in the hotel you will be staying at. In case of emergency, you can also ask your guide for his/her help.
• 20. Can I add extra days to my trip ?
  If you need extra day to add on your trip, you will need to inform the guide in advance and the guide will let the company know. Adding a day to your trip can result in many changes in other arrangements such as transportation, guide’s schedule, flight details, hotel bookings and all. So, we really do not recommend this to our clients unless there is an emergency case. But it is true that those changes could be made but it will cost extra. The best way to do it is to inform the agent company about it.
• 21. What immunizations will I need ?
  Before coming to Nepal, make sure you are covered for diphtheria & TB, hepatitis A, hepatitis B, malaria, typhoid, polio and tetanus. Make sure you are in best shape to complete the trip without any complication.
• 22. How many hours do I have to walk each day ?
  We follow established trails used by local people for the trip. In the case of walk from Pokhara to Australian base camp, you need to walk for about 4 to 5 hours.
• 23. How will my booking be processed ?
  To confirm your booking, a deposit of 15% of total trip amount is required if you are booking at least a year in advance before trip departure date. If booking is made between 100-364 days before the trip departure, you'll need to pay 20% to confirm the trip. If payment is made between 99-60 days, 25% of the total trip amount will need to be paid and if booked between 59-30 days, 50% of the total trip amount needs to be paid and finally, if you are booking 29 days prior to trip departure, then 100% payment should be made. The payments can be easily made by the bank transfer. The due balance is payable on arrival in Kathmandu with cash (preferably USD/EURO) or card on POS/credit card machine. Please note that non refundable fee is 10% or $200 whichever is greater.
• 24. Can we use the credit card during the trip ?
  Yes, you can use the credit card during the trip. But make sure you withdraw few amount in case of emergency.
• 25. Do we need to carry our bags by our self or you will provide porters ?
  You have to carry your personal bags with water bottle yourself and medicines will be carried by your guide in case of need