Deposit and Cancellation Policy

Hold/Reserve:

The reservation for available seats is free of cost. You can hold/reserve a trip up to 3 days. If you do not book the trip within 3 days, the reserved seats will be cancelled from the system automatically.

Confirmation:

To confirm the trip you need to pay 15% - 100% of the total trip amount depending on the time of the booking and departure date. If you confirm the trip a year in advance at least 15% of the total trip amount has to be paid. Similarly, 20%, 25%, 50%, and 100 % payment is mandatory for payment made within 100 days, 100-60 days, 59-30 days, and less than 30 days respectively.

‘Early Bird’ Discount Policy:

The ‘Early Bird’ discount depends on two factors:

Time of deposit
Payment amount

Clients, who confirm or book the trip a year in advance, receive 10 % discount and those who book the trip 100 days in advance, receive 5% discount upon arrival.

Cancellation:

In case of the cancellation of the trip a year in advance, full deposited amount will be refunded (conditions apply).

Similarly, 10% of total trip amount will be charged, in case of cancellation made over 100 days before the trip departure;

20% of total trip amount will be charged, in case of cancellation made between 99 to 60 days;

30% of total trip amount will be charged, in case of cancellation made between 59 to 30 days;

50 % of total trip amount will be charged, in case of cancellation made under 30 days;

In case of no show/withdrawal, no refund will be made.

Cancellation Policy

Prior Departure (Days)	% of Total Cost
	(Chargeable amount)
1 Year or before	Free cancellation
100-364	10% will be charged
99-60	20% will be charged
59-30	30% will be charged
<30	50% will be charged
No Show	100% will be charged

Refund Policy:

The client is strongly advised to take out cancellation insurance at the time of booking.
Please note that no refunds will be made if you voluntarily leave a trip for any reason after the trip has begun except in medical and physical conditions when the client can’t continue with the part of the trip.
The refund amount will vary depending on the situation.
In case of refund, the bank charges should be paid by the clients themselves and it will take minimum of 60 days to refund the amount.