Deposit and Cancellation Policy

Hold/Reserve:

 

The reservation for available seats is free of cost. You can hold/reserve a trip up to 3 days.  If you do not book the trip within 3 days, the reserved seats will be cancelled from the system automatically.

 

Confirmation:

 

To confirm the trip you need to pay 15% - 100% of the total trip amount depending on the time of the booking and departure date. If you confirm the trip a year in advance at least 15% of the total trip amount has to be paid. Similarly, 20%, 25%, 50%, and 100 % payment is mandatory for payment made within 100 days, 100-60 days, 59-30 days, and less than 30 days respectively.

 

‘Early Bird’ Discount Policy:

 

The ‘Early Bird’ discount depends on two factors:

  1. Time of deposit
  2. Payment amount

Clients, who confirm or book the trip a year in advance, receive 10 % discount.    

 

Cancellation:

 

In case of the cancellation of the trip a year in advance, full deposited amount will be refunded (conditions apply).

Similarly, 10% of total trip amount will be charged, in case of cancellation made over 100 days before the trip departure;

20% of total trip amount will be charged, in case of cancellation made between 99 to 60 days;

30% of total trip amount will be charged, in case of cancellation made between 59 to 30 days;

50 % of total trip amount will be charged, in case of cancellation made under 30 days;

In case of no show/withdrawal, no refund will be made.

 

Cancellation Policy

 

Prior Departure (Days)

% of Total Cost

 

(Chargeable amount)

1 Year or before

Free cancellation

100-364

10% will be charged

99-60

20% will be charged

59-30

30% will be charged

<30

50% will be charged

No Show

100% will be charged

 

Refund Policy:                                                 

  • The client is strongly advised to take out cancellation insurance at the time of booking.
  • Please note that no refunds will be made if you voluntarily leave a trip for any reason after the trip has begun except in medical and physical conditions when the client can’t continue with the part of the trip.
  • The refund amount will vary depending on the situation.
  • In case of refund, the bank charges should be paid by the clients themselves and it will take minimum of 60 days to refund the amount.
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