Hold/Reserve:

The reservation for available seats is free of cost. You can hold/reserve a trip up to 3 days.  If you do not book the trip within 3 days, the reserved seats will be cancelled from the system automatically.

Confirmation:

To confirm the trip you need to pay 15% - 100% of the total trip amount depending on the time of the booking and departure date. If you confirm the trip a year in advance at least 15% of the total trip amount has to be paid. Similarly, 20%, 25%, 50%, and 100 % payment is mandatory for payment made within 100 days, 100-60 days, 59-30 days, and less than 30 days respectively.

‘Early Bird’ Discount Policy:

The ‘Early Bird’ discount depends on two factors:

1. Time of deposit
2. Payment amount

Clients, who confirm or book the trip a year in advance, receive 10 % discount.    

Cancellation:

In case of the cancellation of the trip a year in advance, full deposited amount will be refunded (conditions apply).

Similarly, 10% of total trip amount will be charged, in case of cancellation made over 100 days before the trip departure;

20% of total trip amount will be charged, in case of cancellation made between 99 to 60 days;

30% of total trip amount will be charged, in case of cancellation made between 59 to 30 days;

50 % of total trip amount will be charged, in case of cancellation made under 30 days;

In case of no show/withdrawal, no refund will be made.

Cancellation Policy

Refund Policy:                                                 

• The client is strongly advised to take out cancellation insurance at the time of booking.
• Please note that no refunds will be made if you voluntarily leave a trip for any reason after the trip has begun except in medical and physical conditions when the client can’t continue with the part of the trip.
• The refund amount will vary depending on the situation.
• In case of refund, the bank charges should be paid by the clients themselves and it will take minimum of 60 days to refund the amount.