-
Yes, our representative will be there to greet you at the airport. Upon arrival, you will be transferred to your hotel by a private car/jeep.
-
Yes, there is going to be a small orientation/briefing program before we embark on our adventure by the tour manager, leader/guide.
-
For nights in cities, we use standard/superior standard/deluxe rooms whereas, during the trek, we use lodges/tea houses/guesthouses/home stay for our clients, and whatever is available and accessible. We also arrange sleeping bags for our clients, on their request.
-
We believe in operating small intimate group to provide personal attention and services to our guests. Small groups can enjoy the trek hassle free and enjoy the customized trip according to their need and suitability. We do not incorporate more than 14 People in a group, unless we get special requests from our clients.
-
Solo biking is great way to explore the Nepal and make like-minded friends as Mustang biking is an off beaten Biking track so it will be adventurous and have a great enjoyment but if you do in group then it will make you more fun and enjoyment that why we suggest you do in group.
-
As Mountain biking in Mustang is an off the beaten track so it will be hard but nothing is impossible if you are interested. Nepal can proudly boast as one of the safest countries in South Asia for women, you will find people very friendly and respectful especially towards women.
-
We make sure to take security measures during trek to make your trip delightful. We hire experienced and license holding guides to safeguard your life in mountains. We suggest you to follow the guide’s instruction carefully and take responsibility for personal belongings. Always keep your valued belongings near you and lock the door from inside during the night.
-
Mustang is trekking region and mostly we spend our night at Guesthouse. In Guesthouse, you can get pasta, noodles, bread, soup etc. Dal Bhat (Rice, Lentils and Vegetables) are great way to gain energy for the strenuous trek.
-
There are plenty of water stations on each stop on the route. You can easily fill up the bottle from the open taps. We recommend that you bring water purifier tablets with you or at least get it from Kathmandu before you depart for trekking. You can also buy mineral waters but we usually recommend tap water which is pure and it helps us not promoting plastic bottled water.
-
We use private transportation for sightseeing inside the Kathmandu Valley and we use domestic airlines to transfer Jomsom from Kathmandu and come back to Pokhara.
-
March to November is the best time for mountain biking in mustang, although in winters it’s difficult to bike.
-
In case of emergency like altitude sickness, dehydration or any medical condition ask your tour leader to contact us so that we can manage transportation for the rescue. You then will be transferred to hospital for the treatment.
-
Biking Mustang is a little bit hard and tiresome activity that requires a lot of physical movement. So, pack your active wears and trekking pants for at lower altitudes. Weather at high altitude is unpredictable so carry a light weight waterproof jacket along with thick down jacket, pant and thermal inner wear to escape severe cold. Needless to say, good shoe is very important for trekking in rough and snowy terrain. So invest on good quality shoes or rent it from us in a minimum price. As you are trekking in remote village, try to wear modest clothes to quickly gel up with the local people without hesitation.
-
We customize the trip according to your preference but if you need to change plan during the trek consult the guide.
-
We contact the lodge/guesthouse owner for reservation of the room before trekking on a particular day. On other days, porters reach the destination on advance and book the rooms for you. But there are always going to be exceptions but even in those cases, we may have to be flexible about very basic sleeping arrangements. We always try to make sure that we have everything well arranged.
-
All our guides are trekking experts holding license from Nepal Tourism Board, Nepal Government. They are the most valuable assets of the company. Guides know the trekking route like the back of their hand and use their expertise in ensuring your safety in the mountains.
-
While trekking in higher lands, you need to pay for charging the electronics upon request to the guesthouse owner. The best idea is to bring your own power bank with you. It is easier and cheaper.
-
In some villages, you can make local and international calls from telephone provided by the guesthouse owner after paying the price directly. Our guide is also provided with a mobile phone. In case of emergency, you can use his mobile and make a call.
-
If you need extra day to complete the trip, you'll need to inform the guide in advance and the guide will let the company know. Adding a day to trip can result in many changes in other arrangements such as transportation, guide’s schedule, flight details, hotel bookings and all, so we really don't recommend this to our clients unless there is an emergency case. But it is true that those changes could be made but it will cost extra. The best way to do it is to inform the agent company about it.
-
Before coming to Nepal make sure you are covered for diphtheria & TB, hepatitis A, hepatitis B, malaria, typhoid, polio and tetanus. Make sure you are in best shape to complete the trip without any complication.
-
To confirm your booking, a deposit of 15% of total trip amount is required if you are booking at least a year in advance before trip departure date. If booking is made between 100-364 days before the trip departure, you'll need to pay 20% to confirm the trip. If payment is made between 99-60 days, 25% of the total trip amount will need to be paid and if booked between 59-30 days, 50% of the total trip amount needs to be paid and finally, if you are booking 29 days prior to trip departure, then 100% payment should be made. The payments can be easily made by the bank transfer. The due balance is payable on arrival in Kathmandu with cash (preferably USD/EURO) or card on POS/credit card machine. Please note that non refundable fee is 10% or $200 whichever is greater.
-
No, you cannot use the credit card during the trek. You have to withdraw the money before you start the trek. You can use credit card only in Kathmandu and Pokhara.
-
You have to carry your personal bags with water bottle and medicines and remaining bags will be carried by porters to make you easy to trek. The weight limit for porters is 15 KG.
Just a moment... 
